Franchise Inclusions
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Use of Trademarks, Branding and System
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Location Evaluation and Approval
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Franchisee Onboarding and Startup Training
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Pre and Grand Opening Assistance
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Operations Manual
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Staff Uniform
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Franchise a Filipino Heritage Brand
Contact Information
OFFICE ADDRESS: 2231 Pres. Quirino Ave., near Nagtahan Bridge, Paco Manila
TEL NO.: (632) 8983-8711 / 8983-8714 / 983-6540
EMAIL: franchise@rlapids.com.ph
MOBILE/VIBER NO.: 0919-080-4722
What is a Reseller?
A reseller is a company or individual (merchant) that purchases goods or services with the intention of selling them rather than consuming or using them. This is usually done for profit (but could be resold at a loss).
Application Process
2. Complete the Reseller's Form (google.com)
3. Email the following credentials to sales@rlapids.com.ph for evaluation purposes:
- Valid ID's
- Target location
If with existing business, must provide also:
- Company Profile
- DTI/Business Permit
4. Once completed, a Sales Representative will provide a Price Quotation which has a 2 months validity from the date it was approved. The minimum amount of purchase is Php 10,000.00 subject to change.
5. Once agreed with the quotation, reseller may send their order together with their proof of payment to sales@rlapids.com.ph subject for verification.
Become a Reseller Today!
Contact Information
EMAIL: sales@rlapids.com.ph
TEL NO: (632) 8983-8711 / 8983-8714 / 8983-6540
Let's Build Something Crunchy Together!
Job Openings
Position: SERVICE CREW
- Provide excellent customer service by assisting customers with their orders in a courteous and friendly manner
- Take and process customer orders accurately using the POS system Prepare and serve food and beverages following company standards and food safety guidelines
- Ensure cleanliness and proper sanitation of dining areas, kitchen, and service stations
- Maintain proper food handling and storage procedures at all times
- Assist in inventory monitoring and restocking of supplies Handle customer inquiries, concerns, and complaints professionally
- Work closely with team members to ensure smooth daily operations
- Follow company policies, procedures, and safety standards
- At least High School Graduate or Senior High School Graduate (College level is an advantage)
- With or without experience; experience in food service or retail is an advantage
- Fresh graduates are welcome to apply
- Strong customer service orientation
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Team player with a positive attitude
- Attention to cleanliness and detail
- Ability to handle pressure during peak hours
- Flexible and willing to work on shifting schedules, weekends, and holidays
Position: ELECTRICIAN /TECHNICIAN
- Install, maintain, and repair electrical systems, equipment, and wiring in production facilities, warehouses, and retail stores
- Troubleshoot electrical and mechanical issues in machines, equipment, and facilities
- Perform preventive maintenance to ensure continuous and safe operations
- Monitor and ensure proper functioning of electrical panels, lighting, and production equipment
- Respond to equipment breakdowns and conduct immediate corrective actions
- Assist in installation and setup of new machines and equipment
- Ensure compliance with safety standards and company maintenance procedures
- Maintain records of repairs, maintenance activities, and equipment status
- Coordinate with Engineering and Production teams for maintenance schedules and improvements
- Graduate of Electrical Technology, Industrial Technology, or any related technical/vocational course Licensed Electrician (TESDA NC II/III or equivalent) is preferred
- At least 1–3 years of experience in electrical maintenance, preferably in manufacturing or food industry
- Experience in handling production machines and facility maintenance is an advantage
- Strong knowledge of electrical systems, wiring, and troubleshooting
- Basic knowledge of mechanical systems and equipment maintenance
- Ability to read electrical diagrams and technical plans Strong problem-solving and troubleshooting skills
- Attention to detail and safety awareness Ability to work under pressure and respond to urgent breakdowns
- Good coordination and teamwork skills
- Willing to work on shifting schedules and extended hours if needed
- Valenzuela City
Position: AREA SUPERVISOR
- Oversee daily operations of assigned retail branches to ensure compliance with company standards
- Monitor store performance in terms of sales, operations, customer service, and profitability
- Conduct regular store visits, audits, and performance evaluations
- Ensure proper implementation of SOPs, food safety standards, cGMP, and 5S practices across all branches
- Coach, train, and supervise Store Supervisors and staff to improve performance and service quality
- Analyze sales data and recommend action plans to achieve targets and improve store performance
- Ensure proper inventory management, stock availability, and minimal wastage
- Address operational issues, customer concerns, and escalations in a timely manner
- Coordinate with Head Office (Operations, QA, HR, Supply Chain, Marketing) for store support and alignment
- Assist in new store openings, store improvements, and operational initiatives
- Bachelor’s Degree in Business Administration, Management, or any related field
- At least 3–5 years of experience in retail or food operations
- With at least 1–2 years of supervisory or multi-branch handling experience
- Experience in food retail or FMCG industry is highly preferred
- Strong leadership and team management skills
- Excellent problem-solving and decision-making ability Strong understanding of retail store operations and performance metrics
- Good analytical skills in sales and operational data
- Effective communication and coaching skills
- High level of accountability and results-driven mindset
- Ability to manage multiple branches and priorities simultaneously
- Willing to travel and do fieldwork regularly
Position: MULTIMEDIA CONTENT SPECIALIST
- Conceptualize, produce, and execute engaging multimedia content including videos, motion graphics, and digital visual assets
- Develop content for social media, marketing campaigns, promotions, and internal brand initiatives
- Collaborate closely with the Marketing Team to ensure creative alignment and consistent brand execution
- Handle video shooting, editing, and post-production for digital platforms
- Create motion graphics and visual storytelling materials to enhance brand engagement
- Ensure all content follows brand guidelines and maintains visual consistency
- Manage content timelines and deliverables for campaigns and projects
- Stay updated on digital trends, social media formats, and content strategies
- Bachelor’s Degree in Multimedia Arts, Communication, Marketing, or any related field
- At least 1–3 years of experience in multimedia content creation, video editing, or digital marketing
- Strong portfolio showcasing video, graphics, and multimedia work is required
- Experience in retail, food, or FMCG industry is an advantage
- Proficiency in video editing and design tools (e.g., Adobe Premiere Pro, After Effects, Photoshop, Illustrator, Canva)
- Strong creative thinking and visual storytelling skills
- Good understanding of social media platforms and content trends
- Attention to detail and strong sense of branding and aesthetics
- Ability to manage multiple projects and meet deadlines
- Good communication and collaboration skills
- Basic knowledge of photography and videography is an advantage
- Adaptable and proactive in a fast-paced environment
Position: SALES HEAD
- Lead and drive overall sales strategy and revenue growth across retail stores, key accounts, and distribution channels
- Set sales targets, forecasts, and performance metrics aligned with company goals
- Manage and oversee sales teams (retail, accounts, distributors) to ensure target achievement
- Develop and expand key accounts, partnerships, and new market opportunities
- Monitor sales performance, analyze trends, and implement action plans to improve results
- Collaborate with Marketing, Production, Supply Chain, and Finance to align demand, supply, and promotions
- Ensure proper execution of pricing, promotions, and trade activities
- Strengthen customer relationships and ensure high levels of client satisfaction
- Oversee sales operations including order flow, reporting, and sales processes
- Lead, coach, and develop the sales team to improve performance and capability
- Bachelor’s Degree in Business Administration, Marketing, Management, or related field
- At least 5–8 years of experience in sales, preferably in retail, FMCG, or food manufacturing industry
- With at least 2–3 years in a managerial or leadership role
- Proven track record in achieving sales targets and handling multi-channel sales operations
- Experience in handling key accounts, distributors, and retail networks is highly preferred
- Strong leadership and team management skills
- Strategic thinking and business development capability
- Strong sales planning, forecasting, and execution skills
- Excellent negotiation and relationship management skills
- Analytical skills in sales data, trends, and performance metrics
- Results-driven with strong accountability for targets
- Effective communication and cross-functional collaboration skills
- High level of professionalism and integrity
- Manila / Valenzuela City
Position: FRANCHISE HEAD
- Lead and manage the overall franchise operations and expansion strategy of the company
- Identify, evaluate, and onboard potential franchise partners aligned with company standards
- Develop and implement franchise policies, systems, and operational guidelines
- Oversee franchise store openings, ensuring compliance with brand standards, store design, and operational requirements
- Monitor performance of franchise outlets and provide support to improve sales, operations, and profitability
- Ensure franchisees comply with company standards, including product quality, food safety, and customer service
- Coordinate with internal departments (Operations, Supply Chain, Marketing, QA) to support franchise network needs
- Handle franchise agreements, documentation, and relationship management
- Conduct regular business reviews and performance evaluations with franchise partners
- Identify opportunities for growth, market expansion, and process improvements
- Bachelor’s Degree in Business Administration, Marketing, Management, or related field
- At least 5–8 years of experience in retail, food business, or franchise operations
- With proven experience in handling franchise accounts, expansion, or multi-branch operations
- Experience in food manufacturing or FMCG industry is a strong advantage
- Background in handling P&L, sales performance, and business development is preferred
- Strong leadership and strategic thinking skills
- Business development and negotiation expertise
- Strong understanding of franchise operations and retail management
- Excellent communication and relationship management skills
- Analytical skills in evaluating sales, profitability, and operational performance
- Strong problem-solving and decision-making ability
- High level of accountability, professionalism, and integrity
- Ability to manage multiple stakeholders (internal teams and franchise partners)
- Results-driven with strong focus on growth and expansion
Location
- Valenzuela City/Manila
Position: STORE DESIGN & MAINTENANCE ASSISTANT
- Assist in the execution of store design, fit-out, and maintenance projects across retail locations
- Prepare and update technical drawings, layouts, and plans for store construction and renovations
- Coordinate project requirements with internal teams (Operations, Engineering) and external contractors/suppliers
- Conduct site visits and field validations to ensure accuracy of plans and actual conditions
- Monitor progress of ongoing projects and ensure timely implementation
- Assist in repair and maintenance activities of stores and facilities
- Maintain proper documentation of plans, permits, and project reports
- Ensure compliance with company standards, safety guidelines, and regulatory requirements
- Bachelor’s Degree in Civil Engineering, Architecture, or any related field
- Fresh graduates are welcome to apply
- Experience in construction, store fit-out, or maintenance is an advantage
- Knowledge of retail or food industry setup is a plus
- Basic knowledge of technical drawings and construction processes
- Proficiency in AutoCAD, SketchUp, or similar design software
- Strong attention to detail and accuracy
- Good coordination and communication skills
- Ability to manage multiple projects and site activities
- Problem-solving skills and adaptability in field work
- Organized in handling documents and project files
- Willing to do fieldwork and site visits
- Valenzuela City
Position: CCTV MONITORING PERSONNEL
- Monitor live and recorded CCTV footage to detect any unusual or suspicious activities.
- Ensure all cameras and surveillance systems are functioning properly and report any malfunctions immediately.
- Install, configure, and perform preventive maintenance service (PMS) on CCTV systems.
- Provide basic technical support, including troubleshooting connectivity issues, software updates, and minor repairs on CCTV equipment.
- Provide basic technical support in computer hardware and software.
- Maintain a log of all incidents and observations for future reference.
- Coordinate with security personnel in case of emergencies or security breaches.Review and retrieve recorded footage for investigations when required.
- Ensure compliance with company policies and legal regulations regarding surveillance.
- Assist in maintaining data confidentiality and preventing unauthorized access to surveillance records.
- Provide reports and recommendations for improving security measures.
- Bachelor’s Degree (any course required) Graduate of Information Technology, Computer Science, or related field is preferred
- At least 1–2 years of experience in CCTV monitoring, security operations, or related field is an advantage
- Experience in manufacturing, warehouse, or retail security is preferred
- Strong attention to detail and observation skills
- High level of focus and ability to monitor screens for long periods
- Basic knowledge of security protocols and incident reporting
- Good communication and documentation skills
- Ability to remain calm and alert in critical situations
- High level of integrity, confidentiality, and responsibility
- Basic computer literacy (CCTV systems, MS Office is an advantage)
- Team coordination skills with Security and Operations personnel
- Valenzuela City
Position: MIS ASSISTANT
- Assist in maintaining and updating company databases, reports, and information systems used in operations, sales, inventory, and production
- Generate regular and ad hoc reports for management decision-making (e.g., sales, production output, inventory levels, and system data)
- Ensure accuracy, completeness, and integrity of encoded data across systems
- Support system users in troubleshooting basic system and data-related concerns
- Assist in monitoring data flow between departments (Production, Warehouse, Sales, Accounting, HR)
- Maintain proper documentation of reports, templates, and system processes
- Support system improvements, data cleaning, and process automation initiatives
- Ensure confidentiality and security of company data at all times
- Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or any related field
- At least 1 year of experience in data encoding, reporting, or MIS-related functions is an advantage
- Experience in retail or manufacturing environment is a plus
- Strong proficiency in Microsoft Excel (formulas, pivot tables, data analysis)
- Strong attention to detail and high data accuracy
- Analytical thinking and problem-solving skills
- Ability to handle large volumes of data efficiently
- Good communication and coordination skills
- Knowledge of database systems or ERP systems is an advantage
- High level of integrity and confidentiality
- Ability to work under pressure and meet reporting deadlines
- Valenzuela City
Position: HUMAN RESOURSE SPECIALIST
- Handle end-to-end employee relations and labor relations (LR) cases including disciplinary actions, investigations, and documentation
- Ensure compliance with Philippine Labor Code, company policies, and HR procedures
- Assist in the administration of compensation and benefits programs including payroll coordination, statutory benefits (SSS, PhilHealth, Pag-IBIG), and company benefits
- Support employee grievance handling and conflict resolution processes
- Prepare and maintain accurate HR records, notices, and employee files
- Coordinate with government agencies for labor-related requirements and compliance
- Assist in HR reporting, audits, and policy implementation
- Support management in maintaining a positive employee relations climate
- Bachelor’s Degree in Psychology, Human Resources Management, Business Administration, or related field
- At least 2–3 years of experience in HR, preferably with exposure to Labor Relations and/or Compensation & Benefits
- Experience in retail or manufacturing industry is an advantage
- Knowledge of Philippine labor laws is required
- Strong knowledge of Philippine Labor Code and HR policies
- Excellent communication and interpersonal skills
- Strong conflict resolution and negotiation skills
- High attention to detail and confidentiality
- Strong organizational and documentation skills
- Ability to handle sensitive and disciplinary cases professionally
- Analytical skills for HR data and reports
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Valenzuela City
Position: PRODUCTION WORKER
- Perform assigned tasks in the production line including preparation, processing, packing, and labeling of products
- Follow Production SOPs, Food Safety Programs, cGMP, and 5S standards at all times
- Ensure proper handling of raw materials and finished goods
- Maintain cleanliness and sanitation of work area and equipment
- Conduct basic quality checks and report any defects or non-conformances
- Meet daily production targets and assist in minimizing wastage
- Follow workplace safety guidelines and report hazards immediately
- Support other production activities as needed
- At least High School Graduate
- Experience in food manufacturing or production environment is an advantage
- Willing to work in a fast-paced, shifting schedule
- Ability to follow instructions and standard procedures
- Strong attention to detail and quality awareness
- Physically fit and able to perform manual tasks
- Team player with good work attitude
- Basic understanding of cleanliness and food safety practices
- Reliable, punctual, and disciplined
- Valenzuela City
Position: ADMIN STAFF
- Assist in day-to-day office tasks and coordination
- Receive, organize, and file documents properly Handle phone calls, emails, and basic inquiries
- Prepare simple reports, letters, and other office documents Keep records updated and well organized
- Assist in scheduling meetings and coordinating with different teams
- Monitor office supplies and request restocking when needed
- Support other departments with administrative tasks as assigned
- Graduate of any 4-year course or related office/administration course
- With at least 1–2 years experience as Admin Assistant or similar office work
- Experience in handling documents, reports, and office coordination is required
- Computer literate (basic use of Word, Excel, and email)
- Good communication and writing skills
- Organized and detail-oriented Can manage multiple tasks at the same time Trustworthy in handling documents and information
- Can work with minimal supervision
- Calm and efficient even when busy Team player and willing to help others
- Valenzuela City
Position: ACCOUNTING STAFF
- Perform day-to-day accounting tasks including Accounts Payable (AP), Accounts Receivable (AR), and General Accounting functions
- Prepare and process invoices, payments, and journal entries accurately and on time
- Assist in bank reconciliations and monitoring of cash transactions
- Support inventory accounting and cost monitoring for retail and manufacturing operations
- Maintain accurate financial records and ensure proper documentation of transactions
- Assist in month-end and year-end closing activities
- Ensure compliance with company policies, accounting standards, and regulatory requirements
- Coordinate with internal departments for reconciliation and financial reporting needs
- Bachelor’s Degree in Accountancy, Accounting Technology, or any related field
- At least 1–2 years of relevant accounting experience (fresh graduates may be considered)
- Experience in retail or manufacturing industry is an advantage
- Basic knowledge of accounting principles and financial reporting
- Strong attention to detail and accuracy
- Good analytical and problem-solving skills
- Ability to handle multiple tasks and meet deadlines
- Effective communication and coordination skills
- High level of integrity and confidentiality
- Proficient in Microsoft Office, especially Excel
- Familiarity with accounting systems/software is an advantage
- Valenzuela City
Position: AUDIT STAFF
- Conduct internal audits across retail stores, commissaries, warehouses, and manufacturing facilities
- Evaluate compliance with company policies, operational procedures, and food safety standards
- Perform process audits on inventory, cash handling, production, and store operations
- Identify control gaps, inefficiencies, and risks; recommend corrective actions
- Prepare audit reports with findings, root cause analysis, and actionable recommendations
- Monitor implementation of corrective and preventive actions (CAPA)
- Support fraud detection, loss prevention, and risk management initiatives
- Coordinate with different departments to ensure audit readiness and compliance
- Bachelor’s Degree in Accountancy, Internal Auditing, Business Administration, or any related field
- At least 1–3 years of experience in internal audit, operations audit, or compliance (preferably in retail or manufacturing)
- Experience in food manufacturing or FMCG industry is an advantage
- Strong analytical and critical thinking skills
- High attention to detail and accuracy
- Knowledge of internal controls, audit processes, and risk management
- Good understanding of retail and/or manufacturing operations
- Effective communication and report-writing skills
- Strong interpersonal skills with ability to handle sensitive situations professionally
- High level of integrity, objectivity, and confidentiality
- Proficient in Microsoft Office (especially Excel for data analysis)
- Valenzuela City
Position: CIVIL ENGINEER
- Plan, design, and supervise civil and structural works for food manufacturing facilities, commissaries, warehouses, and retail outlets.
- Oversee construction, renovation, and fit-out projects to ensure timely and cost-effective completion.
- Ensure facilities comply with food safety, sanitation, building codes, and fire safety regulations.
- Coordinate with contractors, architects, and internal teams for smooth project execution.
- Conduct site inspections, quality control checks, and safety monitoring. Assist in securing required permits and maintaining project documentation.
- Support facility maintenance, upgrades, and expansion initiatives.
- Bachelor’s Degree in Civil Engineering
- Licensed Civil Engineer (PRC)
- At least 3–5 years of relevant experience in construction, retail, or manufacturing environments
- Knowledge of sanitary design and food-grade facility requirements
- Experience in handling multiple site projects is highly preferred
- Familiarity with Philippine building codes and permitting processes
- Strong project management and execution skills
- Knowledge of construction standards and regulatory compliance
- Problem-solving and decision-making ability
- Stakeholder coordination and communication
- Attention to detail and quality focus
- Ability to work in a fast-paced retail and manufacturing environment
- Valenzuela City/ Manila
Position: QUALITY ASSURANCE STAFF
- Assist the QA/QC Team in monitoring daily production operations to ensure compliance with company standards
- Implement and enforce cGMP, 5S, HACCP, and Production SOPs across manufacturing processes
- Conduct routine inspections, audits, and documentation of production and sanitation practices
- Report non-conformances and support corrective and preventive actions (CAPA)
- Ensure product quality, food safety, and regulatory compliance are consistently met
- Coordinate with Production and other departments on quality-related concerns
- Bachelor’s Degree in Food Technology, Chemistry, or any related course in the food industry
- At least 1 year of work experience in a food manufacturing environment
- Registered Food Technologist is an advantage (preferred but not required)
- Strong knowledge of food safety standards and regulations in manufacturing
- Good analytical and problem-solving skills
- High attention to detail and strong organizational skills
- Effective communication and interpersonal skills
- Ability to handle conflict and coordinate across teams professionally
- High level of integrity, accountability, and confidentiality
- Proficient in Microsoft Office (Excel, Word, etc.)
- Valenzuela City
Position: QUALITY CONTROL INSPECTOR
- Inspect raw materials, in-process products, and finished goods to ensure compliance with quality and food safety standards
- Monitor production operations to ensure adherence to Food Safety Programs, cGMP, 5S, HACCP, and SOPs
- Conduct routine line checks, sanitation inspections, and documentation of findings
- Identify non-conformances and report deviations to the QA Team
- Support implementation of corrective and preventive actions (CAPA)
- Ensure products meet required standards of quality, safety, and functionality before release
- At least High School Graduate
- Minimum of 2 years of work experience in a food manufacturing environment
- Experience in quality inspection or production processes is an advantage
- Basic knowledge of food safety and quality standards in manufacturing
- Strong attention to detail and inspection accuracy
- Good analytical and problem-solving skills
- Effective communication and teamwork skills
- Ability to handle conflicts and coordinate with production personnel
- High level of integrity, accountability, and professionalism
- Valenzuela City